Refund policy
All new students have the opportunity to participate in a trial membership before making a commitment to the full program. A non-refundable deposit may be required to secure your spot, but there is no obligation to continue after the trial period.
Our core karate programs are based on a curriculum that is delivered over several months. Intermediate and advanced students are expected to commit to the full 10-month season when registering.
Once you have committed to a class group, there are no refunds on prepaid tuition fees. In case of illness or injury, memberships may be paused and credited to a future date.
Memberships paid with pre-authorized debit (PAD) have special considerations, including date limits and cancellation limits. You must provide 45 days written notice to make changes to your PAD information.
We reserve the right to make reasonable exceptions to our policy when we feel that it is the best interest for the members of the dojo.
Payments and discounts
Interac email transfer
For most payments, our preferred payment method is email transfer to senseibarb@elorakarate.ca. Please include the student name or invoice number as a comment in your email transfer. A password is not required.
Pre-authorized debit (PAD)
Members who wish to pay with monthly instalments must use pre-authorized debit for either 10 or 12 monthly instalments. Payments are withdrawn from your bank account on the 15th of each month, or on the first business day following the 15th if it occurs on a weekend or holiday.
Sign-up for PAD payments by completing the PDF form and bringing a copy to your first class.
Splitting annual tuition into monthly instalments is a way to reduce the upfront costs for our members. To make changes to a PAD plan, we require 45 days written notice. There is a 25% cancellation fee to end a PAD commitment early.
Because you receive a discounted rate in exchange for your commitment, you cannot cancel or a PAD payment plan after April 15, even if you have no intention of training in the summer.
Family discount
Students who live in the same household and pay on the same invoice are eligible for a discount (usually 5%). You cannot combine discounts..
Suspending a membership
If you have an illness or injury that prevents your participation in class, we will continue your payments, but credit the unused portion of your tuition to a future program for yourself or anyone in your household. Credit is not applied automatically, you need to ask.
We do not provide refunds on tuition that has been paid.